Pallet Physical Properties:
Indigo requires that all inbound shipment pallets meet the following requirements:
- Pallet dimensions: 40” x 48”
- Pallet Max Height: must not exceed 52” inches (includes pallet + product height) - (exceptions must be pre-approved by Indigo Category Manager & DC Product Flow Manager, ahead of shipment/delivery)
- Pallet type:
- Standard 4-way wooden pallets only
- Please note: CHEP, CPC, plastic, 9-block, chipboard, and damaged pallets are not
acceptable
Pallet Packing & Stacking:
- Shipments for which the total number of cartons make up more than 1 layer of a pallet
should be palletized (exemption: floor loaded containers for sea shipments) - A Pallet must contain product for one DC or store ship-to-location only (no mixed
destinations). - Heavier product must be placed on the bottom of the pallet.
- Where possible, cases/cartons containing the same item should be grouped together on
the same pallet, up to a maximum height of 52”. - All pallets must be securely shrink-wrapped with no overhang of product
- Use of cardboard Gaylord boxes/containers, wooden/plastic crates are not permitted.
- Pallets may be double-stacked only if bottom pallet is leveled and the product on the
bottom pallet will not get damaged.- Shipper will take responsibility for any damage resulting from double-stacking.
- Triple stacking of pallets is not allowed.
For further assistance please fill out the Vendor Compliance Support form, selecting Packaging and Label Assistance.