An Indigo branded packing slip must be included in the sealed box/carton for each customer shipment.
InterTrade or Other Vendors:
- For merchandise pre-packed in a plain customer ship-ready box/carton that does not require additional repacking, the packing slip must be placed in a sealed and secured pouch, affixed to the exterior of the box/carton.
- A sample of the Indigo branded Packing Slip must be provided during vendor onboarding for review and approval.
- The packing slip may be printed (front & back) on a four inch by eight inch (4”x 8”) label; or alternatively, on an eight inch by eleven inch (8”x11”) sheet and folded in the middle to create the packing slip with front and back content.
Packing Slip Contents:
The Packing Slip contents must include the following:
FRONT SIDE:
- Customer Order Number
- Shipping Date
- Shipped To Detail (customer info):
- Delivery Name
- Delivery Address (Street, City, Province, Postal Code)
- List of Items Included in the Shipment:
- Shipped Quantity
- Item Name
- Item UPC
- “THANK YOU FOR CHOOSING INDIGO”
REAR SIDE:
- Exactly as provided on the sample Packing Slip Layout image below.
Packing Slip Specifications:
The specifications for the content on the front side of the Packing Slip are as follows:
- Field labels / "Thank you for choosing Indigo"
- Font: Miller Display Roman
- Font Weight: Regular
- Font Size: 10PT
- Order data
- Font: Trade Gothic LT standard
- Font Weight: Regular
- Font Size: 7PT
The specifications for the content on the rear side of the Packing Slip are as follows
- Font: Miller Display Roman
- Font Weight: Regular
- Larger Font Size: 10PT
- Smaller Font Size: 8PT
- Notes:
- Indigo logo to be provided during onboarding
- Customer Service return note to read:
English script:
EASY RETURNS WITHIN 30 DAYS:
WWW.INDIGO.CA/EN-CA/FREESHIPPING/#RETURNS
French script:
RETOURS FACILES DANS LES 30 JOURS
WWW.INDIGO.CA/FR-CA/EXPEDITION-GRATUITE/#RETURNS
- Footer script (last line):
- Font: Trade Gothic LT standard
- Font Weight: Regular
- Font Size: 6PT
Sample of the Indigo Packing Slip Layout:
FRONT SIDE:
REAR SIDE:
Please note: the front and rear sides of the specified packing slip may be printed on an 8”x11” sized paper and folded in half to create the front & rear views.